Returns Information

Details on how to request and RMA Number to return a product and the Terms & Conditions for returning products

Obtaining An RMA Number
Origin Storage's warranty procedure requires some basic troubleshooting to be performed before repairing or replacing a defective product. This trouble...
Thu, 3 Aug, 2017 at 9:19 AM
Shipping Defective Products
Once you have your RMA number, you should package the faulty product and any supplied accessories into a secure cardboard box or other suitable means of pac...
Tue, 20 Oct, 2015 at 12:15 PM
How Long Will My Return Take To Process?
The time it takes to complete a return varies depending on when the product is received and what actions need to be taken. To give a rough idea this s...
Tue, 20 Oct, 2015 at 12:14 PM
Returns Material Authorisation (RMA) Terms & Conditions
Origin Storage operates a minimum 12 month return to base warranty on all of its branded, co-branded and other manufactured parts. All special order parts...
Tue, 20 Oct, 2015 at 12:16 PM

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