Warranty Information

What Warranty Period Does My Product Have?
All products are covered by a 14 day “Dead on Arrival” (DOA) warranty period. We will advance replace any product received DOA if notified in writing, withi...
Tue, 20 Oct, 2015 at 11:31 AM
What Can I Do If My Product Is Outside Its Warranty Period?
Should your product develop a fault outside of the warranty period it was supplied with we would still advise you to raise a new support request and let us ...
Tue, 20 Oct, 2015 at 12:12 PM
Will 3rd Party Solutions Void My OEM Warranty?
It is widely believed that you can void your OEM warranty contract if you use a third-party solution. This however is not the case which you can clearly...
Fri, 14 Jul, 2017 at 12:34 PM
Next Busines Day On-Site Warranty - Overview
Origin Next Business Day On-Site Warranty provides high quality remote assistance and onsite support for your Thecus NAS and iSCSI Appliance, helping you ke...
Tue, 20 Oct, 2015 at 12:02 PM

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