The time it takes to complete a return varies depending on when the product is received and what actions need to be taken.


To give a rough idea this scale shows the average time for different actions:

  • Testing only (2-3 days)
  • Repairs (2-3 days)
  • Replacements (1-2 days)
  • Credits/Refunds (2-4 days)


At peak times these times may regrettably increase, in the event of delays you shall be informed by your support representative.